DIGITAL TRANSFORMATION IN THE BANKING SECTOR: THE STRATEGIC IMPACT OF EMERGING TECHNOLOGIES
Abstract
Over the past few years, the banking sector around the world has been experiencing a profound change as a result of technology. It has been accurately said that “disruption due to technology” is transforming how banks function, interact with clients, and provide services. The old banking system that relied on physical branches and other face-to-face activities is being replaced by new, advanced digital systems, intelligent algorithms, and pervasive data analytics.
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